Establishing or Transferring Phone Service

Installation Rates

Deposit Policy

You Will Be Billed for Changes In Your Service

Residential Rates

Business Rates

Construction/Remodeling/Home-Office Improvements

Your Telephone Bill

Establishing or Transferring Phone Service
To establish or to transfer new residential or business telephone service, please call your Customer Service Center at 706-375-3361.

To enable us to process your order to establish phone service, we will need to know the following:
Complete street address (with floor, suite, or apartment number). If you can provide the name and phone number of the person who lived there before, it will help us respond faster to your request for service. Please note that we must have your address before we can complete your request for new service. If you do not know your address, your local county court house should have this information. How you would like your name to appear in our next directory. Any custom calling features you might want to subscribe to.
Any information about your previous telephone service.

Your social security number.

A name and contact number of a relative or close friend whom we could contact in case there are any questions regarding your service.
Installation Rates

Installation rates will vary with the needs of your service. There are many steps involved in installing your phone service, but not every customer needs each step. The amount of work needed to install phone service for you will depend on the type of facilities and services you want.

Deposit Policy
Customers may be asked to pay a deposit to establish telephone service. The amount of your deposit is determined when you apply for service. If you are requesting a second line, a new deposit may be required.

You Will Be Billed for Changes In Your Service
All changes, except termination of service, and disconnection of certain options, require a service charge. The amount you are charged depends on the type of change requested.

Residential Rates
Telephones located in residences and used primarily for domestic purposes are entitled to the rate for residential service. If, however, such service is used substantially for, or advertised for business purposes, the business rate will be applied.

Business Rates
Service subject to the business rate may be determined by the location of the telephone instrument, or the primary use made of the service. The business rate will apply when the telephone is located on premises primarily and essentially used for business purposes. The business rate may also apply to telephones located in domestic establishments when the service is used substantially for or advertised for business purposes.

Construction/Remodeling/Home-Office Improvements
If you are building or remodeling your home or office, please give us a call, toll free 706-375-3361. We can install telephone wires before the walls are put up or you may pre-wire it yourself.