Chickamauga Telephone Lifeline Service Offering

The Public Service Commission of Georgia designated Chickamauga Telephone Company (CTC) the “Eligible Telecommunications Carrier” for its service area for universal service purposes. The goal of universal service is to provide all citizens access to essential telecommunications services. As part of its service offerings, CTC offers a program (Lifeline) to assist qualifying low-income individuals with the charges for their telephone service. Lifeline is part of the federal Universal Service Fund program instituted by the Federal Communications Commission and overseen by the Universal Service Administrative Company.

Lifeline Assistance enables eligible subscribers to pay reduced charges for all residential service plans that provide voice telephony service, including bundled service packages combining voice and broadband, or packages containing optional calling features. Toll limitation is free for qualifying Lifeline customers. The current discount provided under CTC’s Lifeline service is $9.25 per month for each month that the customer qualifies. To receive these discounts, an individual must meet certain eligibility criteria such as participating in one of the following federal assistance programs:

Supplemental Nutrition Assistance Program (SNAP) Medicaid
Federal Public Housing Assistance (Sect 8 FPHA) Supplemental Security Income (SSI)
Veterans Pension and Survivors Benefits  

Additional criteria would be for the household gross monthly income not to exceed 135% of the Federal Poverty Guidelines. [47 C.F.R. §54.409 (b)]

Other terms and conditions apply. For example, customers must apply for Lifeline and provide the required qualification documentation, and CTC is required to verify the continuing accuracy of the qualifying information annually provided by those individuals. In addition, as long as a qualified individual agrees to toll limitation, that individual is not required to pay a deposit prior to the service being offered. A complete set of terms and conditions for this program is available at CTC’s local business office at 300 Thomas Ave., Chickamauga, GA, or you may contact us by dialing 706-375-3195. 

You may also download a copy of the Lifeline Assistance Program Application and Certification Form by clicking here.  The form may be viewed with Adobe Acrobat or another similar program.